Frequently Asked Questions
Everything you need to know about finding your perfect pair.
How do I know what size socks to order?
Most of our socks are listed with specific stretch measurements in the product description. We recommend measuring your calf or thigh circumference to ensure the best fit before purchasing.
What is your return policy for intimate apparel?
For hygiene reasons, we can only accept returns on unworn items in their original packaging within 30 days of delivery. Please ensure you try on socks over a thin liner if you are unsure about the fit.
How long will it take for my order to ship?
Standard orders are typically processed within 1-3 business days. Domestic shipping usually takes 3-7 days, while international shipping can take 2-4 weeks depending on the destination.
Do you offer discreet packaging?
Yes, all orders are shipped in plain, unbranded mailers or boxes to ensure your privacy and reduce the risk of package theft.
What materials are used in your socks?
We curate a variety of blends including organic cotton, merino wool, bamboo, and high-quality synthetics for stretch. Specific material compositions are listed on every product page.
How should I care for my over-the-knee socks to prevent sliding?
To maintain elasticity, we recommend hand washing in cold water and air drying. For extra security, many of our customers use 'sock glue' or fashion tape to keep taller styles in place.